1. Introduction

The content of this Policy describes what personal information we collect from you and how we process your personal information. This policy has been prepared in accordance with the requirements of the General Data Protection Regulation, which applies from 25.05.2018 (GDPR) and which, together with the Personal Data Protection Act, provides enhanced protection of personal data. The main principles of the new regulatory framework are accountability and transparency to you regarding the processing of your personal data.

2. Data Controller Information

ROAD HELP LTD LTD, EIC 206435157, with registered office and address in BULGARIA, Vetrino village, Strandzha, 5 is a data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Contact details for ROAD HELP LTD LTD are tel: +359 879 329 666, e-mail: [email protected]. By law, the company is not required to have a data protection officer, so inquiries regarding personal data should be sent to the specified phone numbers and e-mail address for contact.

3. Purpose of Personal Data Collection

ROAD HELP LTD LTD collects personal data from its clients necessary for the company's activity of providing roadside assistance.

4. What Personal Data We Collect

People using roadside assistance through our website determine and give consent themselves as to what data will be used.

First and last name
Phone
Email
Location

5. Rights of Individuals Regarding Their Personal Data

You have the right:

to request a copy of your personal data
to verify the accuracy of stored personal data about you
to correct or supplement your personal data
to request that your personal information be deleted
to be notified of a breach of security of your personal data
Right to complain to the Commission for Personal Data Protection or to the court – If you believe your rights have been violated, you may file a complaint with the Commission for Personal Data Protection or contact the court

We will process your request regarding Personal Data within 30 days of receiving your request. Your requests for deletion of personal data will be fulfilled within 30 days, unless EU or Bulgarian legislation requires additional storage.

6. Retention Period of Personal Data

Your personal data is stored for a period of 30 to 60 days. Through them we contact you to provide you with roadside assistance.

7. Minors

Our services are used only by persons over 18 years of age, we do not collect personal data of persons under 18 years of age. If we receive information that we have collected personal data of a person under 18 years of age, we will delete it, unless we are legally required to store such data.

8. Changes to the Personal Data Protection Policy

The terms in our Personal Data Protection Policy may change periodically. All changes will be published on our website www.road-help.com

9. Contact Us

For questions and requests regarding our personal data protection policy, if you want to access, delete or correct your personal information, please contact us:

email address: [email protected]

ROAD HELP LTD LTD BULGARIA, Vetrino village, Strandzha, 5

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